Privacy Policy

This Privacy Policy describes how CLKUPAPP ("we," "us," or "our") collects, uses, and shares information about you when you use the CLKUPAPP service — including the website at clkupapp.com and any mobile applications we release (collectively, the "Service").

By using the Service you agree to the collection and use of information in accordance with this policy.

1. Information we collect

Account information. When you sign in with Google we receive your name, email address, Google account ID, and profile picture URL. We do not receive your Google password.

Usage information. We store the phone numbers you dial through the Service, the duration and timestamp of each call, and the outcome (completed, failed, hung up via CLKUPAPP).

Payment information. If you purchase a subscription, our payment processor (Stripe) collects your billing details. We never see or store your credit card number — we only receive a subscription status and the last four digits of the card for your reference.

Device and log data. Our servers automatically record standard log information (IP address, browser type, pages visited, timestamps). This information is used for debugging and security only.

Voice recordings. If you record a custom voice tag, the audio file is stored on our servers and is used only to play into calls you place. We do not analyze, transcribe, or share your voice tag audio.

2. How we use your information

We use the information we collect to:

• Provide, operate, and improve the CLKUPAPP Service
• Authenticate you and secure your account
• Place outbound phone calls via Twilio on your behalf
• Process subscription payments via Stripe
• Enforce free-tier usage limits and prevent abuse
• Communicate with you about your account, service updates, and support requests
• Comply with legal obligations

We do not sell your personal information. We do not use your data to train AI models. We do not run advertising on the Service and we do not share your data with advertisers.

3. Third-party services

The Service relies on the following third-party processors to function. Each has its own privacy policy governing the data they process:

• Google — Sign-in and authentication (policies.google.com/privacy)
• Twilio — Phone-call delivery over the public telephone network (twilio.com/legal/privacy)
• Stripe — Payment processing for subscriptions (stripe.com/privacy)
• MongoDB Atlas — Database hosting for account and usage data (mongodb.com/legal/privacy-policy)

4. Call recipient information

CLKUPAPP places real phone calls to the numbers you dial. The recipient of a call may see caller-ID information consistent with our Twilio phone number. We do not store personal information about the recipients of your calls beyond the phone number and call metadata (duration, timestamp).

You are responsible for the calls you place. By using CLKUPAPP you agree to comply with all applicable laws — including anti-harassment, do-not-call, and telemarketing regulations — in your jurisdiction and the jurisdiction of the person you are calling.

5. SMS & text messaging

How you opt in. If you are a recipient of a CLKUPAPP call, you may hear a voice prompt inviting you to text the keyword CLKUP to our Twilio number (+1 941-213-8525) to learn who called you. Texting that keyword constitutes your explicit consent to receive one reply SMS from CLKUPAPP. The full opt-in flow, IVR audio, and every message we send are documented on our public SMS Consent & Opt-in Evidence page.

Message frequency. Message frequency varies based on your interaction with the Service. Typical volume for opted-in recipients is 1 message per triggering event (the CLKUP reply). Account holders may also receive occasional transactional SMS related to their subscription (payment receipts, milestone unlocks) — typically fewer than 5 messages per month.

Message and data rates. Message and data rates may apply. Your mobile carrier may charge you for sending or receiving text messages, depending on your plan. CLKUPAPP does not charge any additional fee for the messages themselves.

Opt-out and help. Reply STOP, CANCEL, END, QUIT, or UNSUBSCRIBE to any CLKUPAPP message to opt out permanently. Reply HELP or INFO for support information. Reply START to re-subscribe after opting out.

Mobile phone number non-sharing. We do not sell, rent, share, or otherwise disclose mobile phone numbers or SMS opt-in data to any third party for marketing, advertising, or promotional purposes. Phone numbers are used solely to deliver the CLKUPAPP messages you have consented to receive, and are shared only with Twilio (our SMS delivery provider) as strictly necessary to route the message. This non-sharing commitment applies to mobile-originated SMS opt-in information gathered via any CLKUPAPP surface, including our voice IVR and inbound text keywords.

6. Data retention

We retain your account information and call history for as long as your account is active. If you delete your account, we will delete or anonymize your personal data within 30 days, except where retention is required by law (e.g., tax records for payment history).

7. Your rights

Depending on where you live, you may have the following rights:

• Access — request a copy of the personal data we hold about you
• Correction — ask us to correct inaccurate data
• Deletion — ask us to delete your account and data
• Portability — receive your data in a machine-readable format
• Objection — object to certain uses of your data

To exercise any of these rights, email hello@clkupapp.com. We will respond within 30 days.

California residents: you have additional rights under the CCPA, including the right to know what personal information we collect and the right not to be discriminated against for exercising these rights. We do not sell personal information.

8. Children's privacy

CLKUPAPP is not directed at children under 13. We do not knowingly collect personal information from anyone under 13. If you believe a child has provided us personal information, contact us and we will delete it.

9. Security

We use industry-standard security measures — encrypted connections (HTTPS), authenticated APIs, and access controls — to protect your data. No online service is 100% secure. If you suspect unauthorized access to your account, email us immediately.

10. Changes to this policy

We may update this Privacy Policy from time to time. If we make material changes we will notify you via the email address on your account and by posting a notice in the Service. The "Effective" date at the top will reflect the latest revision.

11. Contact

CLKUPAPP is a service of JACCAR ENTERPRISES L.L.C.
11120 Bennett Dr, Unit 203
Bradenton, FL 34211, USA
Email: hello@clkupapp.com